Since Amazon upgraded the default Prime member shipping time from two-day to one-day for millions of items in April, the pressure to get packages out the door the day they are ordered is even greater. In today’s e-commerce environment, 3PL pickup times are the difference between next-day and two-day delivery. The consultants shared the terms with Supply Chain Dive along with the rate card.Ī key detail in the offering is parcel pickup. When the shipper and Amazon eventually connected over the phone in June, several executives at iDrive Logistics were on the call with the shipper and the same project manager. The shipper was then employing USPS but due to some hiccups with service, Amazon removed it from the SFP program because it had not met the 2-day timeframe with enough frequency.Īccording to emails between the shipper and several project managers at Amazon, reviewed exclusively by Supply Chain Dive, an Amazon manager replied in January 2019: “I’d love to connect with you at some point in the next couple week and get your feedback on a new service we’re launching.”Īfter a few months, the Amazon manager sent the shipper a rate card and set up a call to discuss terms. In January, an iDrive Logistics client - an apparel brand shipping out of a warehouse in Chicago - reached out to an Amazon Seller-Fulfilled Prime (SFP) program representative via email to ask if the retailer could ship its goods.
According to three executives from iDrive Logistics, a consultancy specializing in third party logistics relationships and contracts, the terms of Amazon’s logistics service, which is indeed available to shippers in Los Angeles, New York and Chicago, deviates from common practice in the industry in ways that make it not an attractive option for many shippers.
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